Refund policy
Last updated: [PENDING: date when the final version is published]
Our guarantee
[PENDING: define the refund policy. Decisions to make: how many days of guarantee after purchase (e.g. 7, 14, or 30 days)? Any conditions (e.g. not having completed more than a certain percentage of the course)?]
How to request a refund
Write to [PENDING: contact email] from the email associated with your account, indicating the purchased course and the reason. Requests that meet the policy will be processed within [PENDING: define timeframe, e.g. 5-10 business days].
Refunds are issued to the same payment method used for the purchase, through Stripe.