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Refund policy

Last updated: [PENDING: date when the final version is published]

Our guarantee

[PENDING: define the refund policy. Decisions to make: how many days of guarantee after purchase (e.g. 7, 14, or 30 days)? Any conditions (e.g. not having completed more than a certain percentage of the course)?]

How to request a refund

Write to [PENDING: contact email] from the email associated with your account, indicating the purchased course and the reason. Requests that meet the policy will be processed within [PENDING: define timeframe, e.g. 5-10 business days].

Refunds are issued to the same payment method used for the purchase, through Stripe.

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